Realtime System Status
All Systems Operational

About This Site

CommPeak is a leading global VoIP provider of communication services. CommPeak’s extensive network of international telecom partners and strategically placed infrastructure ensures the best quality VoIP and SMS services connectivity.
We offer class-leading automated multi-channel engagement solutions (VoIP, SMS, DID, PBX, Dialer) to increase the efficiency of your call center.

commpeak.com Operational
my.commpeak.com Operational
my.commpeak.com Operational
Trial Registration Operational
Dialer Web - Europe 1 Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - Europe 2 Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - Europe 3 Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - Asia Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - America Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Voice (SIP) Operational
sip.commpeak.com Operational
eu1.sip.commpeak.com Operational
eu2.sip.commpeak.com Operational
singapore.sip.commpeak.com Operational
taiwan.sip.commpeak.com Operational
useast.sip.commpeak.com Operational
uswest.sip.commpeak.com Operational
brazil.sip.commpeak.com Operational
australia.sip.commpeak.com Operational
Voice Routing - Known Issues ? Operational
Phone system (Hosted IP-PBX) Operational
PBX Stats Operational
SMS Gateway Operational
Third-party components Operational
Slack Messaging Operational
Google Apps Gmail Operational
Cloudflare Authoritative DNS Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - This incident has been resolved.
Nov 4, 19:51 UTC
Monitoring - A fix has been implemented by our upstream vendor. We are monitoring the network connectivity.
Nov 3, 20:07 UTC
Identified - We have identified a networking connectivity issue with eu2.sip.commpeak.com (109.169.12.36). We are currently working with our upstream vendor on this case. Kindly divert all traffic to eu1.sip.commpeak.com (104.199.5.135).
Nov 3, 19:37 UTC
Nov 3, 2019
Completed - The scheduled maintenance has been completed.
Nov 3, 09:51 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 3, 09:20 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 3, 09:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 06:00 UTC
Scheduled - We are going to release new features for our PBX Stats System. During this maintenance you can experience data mismatch and partial outage of the system.
Oct 31, 12:21 UTC
Nov 2, 2019

No incidents reported.

Nov 1, 2019
Resolved - This incident has been resolved.
Nov 1, 08:50 UTC
Monitoring - We have restarted the affected core components and services are back online.
Nov 1, 08:39 UTC
Investigating - Dialer Web Europe 2 and Dialer Web Europe 3 are currently unavailable due to kernel panic at one of the core components. We are currently working on recovering the system.
Nov 1, 08:30 UTC
Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.