CommPeak Status

Realtime System Status

All Systems Operational

About This Site

CommPeak is a leading global VoIP provider of communication services. CommPeak’s extensive network of international telecom partners and strategically placed infrastructure ensures the best quality VoIP and SMS services connectivity.
We offer class-leading automated multi-channel engagement solutions (VoIP, SMS, DID, PBX, Dialer) to increase the efficiency of your call center.

commpeak.com Operational

my.commpeak.com Operational

my.commpeak.com Operational

Trial Registration Operational

Dialer Web - Europe 1 Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - Europe 2 Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - Europe 3 Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - Asia Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - America Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Voice (SIP) Operational

sip.commpeak.com Operational

eu1.sip.commpeak.com Operational

eu2.sip.commpeak.com Operational

singapore.sip.commpeak.com Operational

taiwan.sip.commpeak.com Operational

useast.sip.commpeak.com Operational

uswest.sip.commpeak.com Operational

brazil.sip.commpeak.com Operational

australia.sip.commpeak.com Operational

za.sip.commpeak.com Operational

Voice Routing - Known Issues Operational

Phone system (Hosted IP-PBX) Operational

PBX Stats Operational

SMS Gateway Operational

VPN Gateway Operational

VPN Gateway EU1 Operational

Analytics Operational

Third-party components Operational

Slack Messaging Operational

Google Apps Gmail Operational

Cloudflare Authoritative DNS Operational

Freshdesk EMAIL NOTIFICATIONS Operational

Freshdesk INCOMING EMAILS Operational

Freshdesk LIVECHAT Operational

Freshdesk OUTGOING EMAILS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

release new features Jul 12, 07:00-09:00 UTC

We are going to release new features for our PBX Stats System. During this maintenance you can experience data mismatch and partial outage of the system.
Posted on Jul 9, 07:21 UTC

Past Incidents

Jul 11, 2020

No incidents reported today.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

Google Cloud Networking/Instances

Resolved - This incident has been resolved.
Jun 29, 20:54 UTC

Monitoring - Services have been fully restored.
Jun 29, 18:57 UTC

Update - The issue has been identified as a Google Cloud Networking issues.
Jun 29, 16:42 UTC

Identified - The issue has been identified as a Google Cloud Networking issues.
Jun 29, 16:41 UTC

Investigating - Google Cloud Networking in us-east1-c and us-east1-d is experienced due to power failure, which affecting all zones in region us-east1.
Due to the incident some CommPeak services might be effected/unreachable within the effected zone and region.
Jun 29, 16:40 UTC

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.