System Status

Realtime System Status
All Systems Operational

About This Site

CommPeak is a leading global VoIP provider of communication services. CommPeak’s extensive network of international telecom partners and strategically placed infrastructure ensures the best quality VoIP and SMS services connectivity.
We offer class-leading automated multi-channel engagement solutions (VoIP, SMS, DID, PBX, Dialer) to increase the efficiency of your call center.

commpeak.com Operational
my.commpeak.com Operational
my.commpeak.com Operational
Free Trial Registration Operational
Help Center ? Operational
Dialer Web - Europe 1 Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - Europe 2 Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - Europe 3 Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - Asia Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Dialer Web - America Operational
VoIP (SIP / RTP) Operational
Third Party Data Connector Operational
Web Application Operational
Voice (SIP) Operational
sip.commpeak.com Operational
eu1.sip.commpeak.com Operational
eu2.sip.commpeak.com Operational
singapore.sip.commpeak.com Operational
taiwan.sip.commpeak.com Operational
useast.sip.commpeak.com Operational
uswest.sip.commpeak.com Operational
brazil.sip.commpeak.com Operational
australia.sip.commpeak.com Operational
za.sip.commpeak.com Operational
Voice Routing - Known Issues ? Operational
Phone system (Hosted IP-PBX) Operational
PBX Stats Operational
SMS Gateway Operational
VPN Gateway Operational
VPN Gateway EU1 Operational
Analytics Operational
Third-party components Operational
Slack Messaging Operational
Google Apps Gmail Operational
Cloudflare Authoritative DNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2021

No incidents reported today.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021
Data Processing Delays - Reporting Tools Affected
Completed - The scheduled maintenance has been completed.
Oct 17, 08:09 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 17, 07:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:02 UTC
Scheduled - Our data processing infrastructure will go under maintenance. Our PBX Stats may go down for a short period. The maintenance will result in delays in the reporting data. No data has been lost, all services and telephony services will remain fully operational. All data will be fully up-to-date by the end of the maintenance.
Oct 14, 17:06 UTC
Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Reporting component error
Resolved - This incident has been resolved.
Oct 11, 17:16 UTC
Identified - Our support is fully operational by Live Chat, Email, WhatsApp and via the Ticket submission links.
Oct 11, 15:11 UTC
Investigating - We are aware of some customers having issues seeing Open Tickets and Submitting a new ticket via our https://helpcenter.commpeak.com. The error is due to Zendesk ongoing issue ( https://status.zendesk.com/ ). We have submitted a new Submit Ticket link and workaround. This is also accessible from your account by going to https://my.commpeak.com/tickets/create .
Oct 11, 15:10 UTC
Oct 10, 2021

No incidents reported.

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Global call center solutions by CommPeak