CommPeak Status

Realtime System Status

All Systems Operational

About This Site

CommPeak is a leading global VoIP provider of communication services. CommPeak’s extensive network of international telecom partners and strategically placed infrastructure ensures the best quality VoIP and SMS services connectivity.
We offer class-leading automated multi-channel engagement solutions (VoIP, SMS, DID, PBX, Dialer) to increase the efficiency of your call center.

commpeak.com Operational

my.commpeak.com Operational

my.commpeak.com Operational

Trial Registration Operational

Dialer Web - Europe 1 Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - Europe 2 Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - Europe 3 Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - Asia Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Dialer Web - America Operational

VoIP (SIP / RTP) Operational

Third Party Data Connector Operational

Web Application Operational

Voice (SIP) Operational

sip.commpeak.com Operational

eu1.sip.commpeak.com Operational

eu2.sip.commpeak.com Operational

singapore.sip.commpeak.com Operational

taiwan.sip.commpeak.com Operational

useast.sip.commpeak.com Operational

uswest.sip.commpeak.com Operational

brazil.sip.commpeak.com Operational

australia.sip.commpeak.com Operational

Voice Routing - Known Issues Operational

Phone system (Hosted IP-PBX) Operational

PBX Stats Operational

SMS Gateway Operational

Third-party components Operational

Slack Messaging Operational

Google Apps Gmail Operational

Cloudflare Authoritative DNS Operational

Freshdesk EMAIL NOTIFICATIONS Operational

Freshdesk INCOMING EMAILS Operational

Freshdesk LIVECHAT Operational

Freshdesk OUTGOING EMAILS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

Network connectivity with eu2.sip.commpeak.com (109.169.12.36)

Resolved - This incident has been resolved.
Nov 4, 19:51 UTC

Monitoring - A fix has been implemented by our upstream vendor. We are monitoring the network connectivity.
Nov 3, 20:07 UTC

Identified - We have identified a networking connectivity issue with eu2.sip.commpeak.com (109.169.12.36). We are currently working with our upstream vendor on this case. Kindly divert all traffic to eu1.sip.commpeak.com (104.199.5.135).
Nov 3, 19:37 UTC

Nov 3, 2019

New Features Release

Completed - The scheduled maintenance has been completed.
Nov 3, 09:51 UTC

Verifying - Verification is currently underway for the maintenance items.
Nov 3, 09:20 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 3, 09:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 06:00 UTC

Scheduled - We are going to release new features for our PBX Stats System. During this maintenance you can experience data mismatch and partial outage of the system.
Oct 31, 12:21 UTC

Nov 2, 2019

No incidents reported.

Nov 1, 2019

Downtime in Dialer Europe 2 and 3

Resolved - This incident has been resolved.
Nov 1, 08:50 UTC

Monitoring - We have restarted the affected core components and services are back online.
Nov 1, 08:39 UTC

Investigating - Dialer Web Europe 2 and Dialer Web Europe 3 are currently unavailable due to kernel panic at one of the core components. We are currently working on recovering the system.
Nov 1, 08:30 UTC

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.