Connectivity issue
Incident
Report for CommPeak
Resolved
We've implemented a change on our infrastructure that reduce the load on network and overcomes the issue. We still continue to monitor the situation.
Update
We applied a developed workaround and monitoring the results.
Update
There was a network issue in the Asia region which affected connectivity between our servers. We've detected an increased latency between our servers which caused delays in internal communications between system components. We've applied several workaround solutions and continue to monitor the situation along with working on additional changes in order to prevent this from happening in the futur
Update
There was a network issue in the Asia region which affected connectivity between our servers. We've detected an increased latency between our servers which caused delays in internal communications between system components. We've applied several workaround solutions and continue to monitor the situation along with working on additional changes in order to prevent this from happening in the future
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently investigating this issue.
This incident affected: Dialer Web - Asia (VoIP (SIP / RTP)).
