System Status

Realtime System Status

Reporting component error

Incident Report for CommPeak

Resolved

This incident has been resolved.
Posted Oct 11, 2021 - 17:16 UTC

Identified

Our support is fully operational by Live Chat, Email, WhatsApp and via the Ticket submission links.
Posted Oct 11, 2021 - 15:11 UTC

Investigating

We are aware of some customers having issues seeing Open Tickets and Submitting a new ticket via our https://helpcenter.commpeak.com. The error is due to Zendesk ongoing issue ( https://status.zendesk.com/ ). We have submitted a new Submit Ticket link and workaround. This is also accessible from your account by going to https://my.commpeak.com/tickets/create .
Posted Oct 11, 2021 - 15:10 UTC
This incident affected: my.commpeak.com (Help Center).